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FAQ
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How do I sign up for an account?Sign up on our website by creating an account with either an individual or corporate subscription, depending on your needs.
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Can I manage my subscription online?Yes! You can manage your subscription, update recipient profiles, and track your deliveries through your online dashboard.
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How does billing work?You can choose between annual or monthly billing based on your package and gift tier. Each subscription includes all gifts and deliveries for your selected dates and recipients throughout the year.
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How does it work?How It Works: Parcel & Paper At Parcel & Paper, we’ve made thoughtful gifting simple, stress-free, and incredibly personal. Here’s how it works: Step 1: Sign Up for an Account Create an account with Parcel & Paper to start your gifting journey. Choose between individual or corporate accounts, depending on your needs. Step 2: Pick Your Package Select a package for each recipient or group (e.g., family, friends, employees, or clients). Choose the gift size and frequency: Standard: Small, meaningful gifts perfect for frequent occasions. Deluxe: Premium items ideal for special moments. Custom: Fully personalized gifting experience tailored to unique preferences. Step 3: Provide Recipient Information Fill out a Recipient Profile for each person or company: Name, address, and occasion dates (e.g., birthdays, anniversaries, holidays). Preferences, interests, and any special notes to help us curate their perfect gift. Update these details anytime via your account dashboard. Step 4: Submit Required Forms and Data Complete any necessary forms for shipping and customization. Include payment and billing information to finalize your subscription. Step 5: Annual Billing & Subscription Management You’ll be billed annually or monthly based on the package and gift tier you select. Each subscription covers all the gifts and deliveries for your chosen dates and recipients throughout the year. Step 6: Sit Back and Relax We’ll take care of everything: Curating the perfect gift. Writing a thoughtful card. Beautifully wrapping and packaging it. Shipping it to arrive on time, every time. Track all your gifts and deliveries through your online dashboard.
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What subscription plans do you offer?We offer three tiers: Standard: Small, meaningful gifts perfect for frequent occasions. Deluxe: Premium items ideal for special milestones. Custom: A fully personalized gifting experience tailored to unique preferences.
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What is The Surprise Society?The Surprise Society is a thoughtful gifting service that makes it easy to send personalized, beautifully curated gifts for any occasion. We handle everything from selection to delivery, so you can focus on spreading joy.
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Do you offer gifting options for individuals and businesses?Yes, we provide personalized gifting options for both individual and corporate accounts, making it easy to send meaningful surprises to loved ones, employees, or clients.
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Who can use The Surprise Society?Our service caters to individuals who want to celebrate life’s special moments and businesses looking for seamless corporate gifting solutions.
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What types of gifts can I send?Gifts range from small, meaningful items for frequent occasions (Standard plan) to premium, luxurious items for milestones (Deluxe plan). Custom packages are tailored to unique recipient preferences. We try and tailor each gift to your recipients likes as best as we can.
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How does the gifting process work?The process is simple: Sign up for an account. Select a package for each recipient or group. Provide recipient details, including preferences and occasion dates. Complete the necessary forms and finalize your subscription. Relax while we curate, wrap, and ship your gifts.
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Can I update recipient details after signing up?Absolutely! You can update recipient profiles, including names, addresses, preferences, and special notes, anytime via your dashboard or email us at support@suprisesociety.com
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Can I track my gifts and deliveries?Yes, you can track all gifts and deliveries directly from your online dashboard.
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Do you handle wrapping and shipping?Yes! We handle everything from gift wrapping and writing thoughtful cards to ensuring timely delivery for every occasion.
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